If your product is displaying an end of life service message, please
view and complete the required information below to proceed.
Please explain the message I am getting in my
printer driver that says parts inside my printer are reaching their end
of service life.
Like so many other products, all
Epson consumer ink jet products have a finite life span due to component
wear during normal use. At some point, the product will reach a
condition where either satisfactory print quality cannot be maintained
or components have reached the end of their usable life. This is the
normal product life cycle for highly mechanical devices like printers.
This message is a warning that certain parts have reached the end of
their usable life and that your printer will no longer work until it is
serviced.
What parts are we talking about?
The
message refers to the ink pads, which are actually a number of porous
pads in the printer that collect, distribute, and very importantly
contain the ink that is not used on printed pages. Ink is collected by
these pads during the initial setup of the product, during cleaning
cycles and when printing borderless photographs. Most users will not
receive this message before the printer is replaced for other reasons.
Some high volume users or those who use the printer for many years may
receive this message about ink pads before other components reach the
end of their usable life.
Why does my printer stop functioning when I get the message?
Epson
is committed to ensuring the proper operation of all our devices to
minimize the risks of property damage or personal injury during the
lifespan of the product. The printers are designed to stop operating at
the point where further use without replacing the ink pads could create
risks of property damage from ink spills or safety issues related to
excess ink contacting an electrical component.
Is there anything I can do to continue using my printer?
Epson
recommends replacing the printer, but if you want to continue using it,
Epson recommends having the printer serviced at an Epson Customer Care
Center. You may also be able to have the ink pads replaced by an
independent service provider and use the Ink Pad Reset Utility to reset
the Ink Pad Counter to continue using the printer. Please note that
replacement of ink pads is relatively expensive and may not be a good
investment for lower cost printers because the printers’ other
components also may be near the end of usable life. Epson does not
recommend ink pad replacement by users without technical training or
resetting the Ink Pad Counter without replacing the ink pads.
Source:
http://www.epson.com/cgi-bin/Storesupport
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